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Parts Leakage Prevention & Mechanic Workshop Billing (Nothing Leaves Unbilled)

Parts leakage prevention means every part used on a job is issued to that job on a job card and included on the customer invoice. No parts leave without a job issue; no job closes without those parts on the invoice. Mechanic workshop billing stays accurate with job-card-to-invoice automation.

In this article

  • What parts leakage is and why it happens
  • How to get technicians to record every part they use
  • Mechanic workshop billing: never miss a part on the invoice
  • Typical revenue impact and how to fix it

What is parts leakage and why does it happen?

Parts leakage is revenue lost because parts were used but never billed. It happens when technicians take parts without logging them, when office staff don't add every part to the invoice, or when there's no link between what was used (job card) and what was charged (invoice). The fix is one path: parts issued to job → job card → invoice.

Typical revenue loss from parts leakage (industry estimates)

One rule No part leaves the shelf without a job issue. No job is closed without those parts on the invoice. Automation from job card to invoice removes the gaps where parts get "forgotten."

How do I get technicians to record every part they use?

Make it part of the workflow: parts are only available by being issued to a job. No issue, no part. Technicians (or parts staff) add parts to the job card as they use them. The job card then becomes the definitive list for invoicing. In automotive and industrial equipment environments, this is enforced by using a single system for stock and job cards so there's no way to use parts "off the books."

Where parts leak and how to stop it
Cause Fix
Technicians take parts without logging Parts only available via job issue; no issue, no part
Office builds invoice from memory Convert job to invoice; system pulls all parts and labor
Job card and invoice in different systems Single system for stock, job cards, and invoicing
No link between what was used and what was billed One job card = one invoice; same data, no re-entry

Mechanic workshop billing: never miss a part on the invoice

Don't retype: pull parts from the job card onto the invoice automatically. When you "convert job to invoice," the system adds all parts (and labor) from the job. The office reviews and sends—they don't rebuild the invoice from memory. For a full flow, read preventing hidden stock loss in workshops.

Best practice Run a weekly check: compare parts issued to jobs vs parts on invoices. If they match, your process is tight. If not, find where the link is broken (issue step, or job-to-invoice step) and fix it there.

Stopping parts leakage is about closing the loop between what's used and what's billed. Once that loop is closed, your revenue and your stock will match.

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